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You already use Hotplate to run drops. But when someone walks up at a pop-up, taking their payment often means switching to Venmo or another platform. That customer may never hear about what you’re making next.
We're excited to introduce Pop-up Mode. Now you can take walk-up payments on your iPhone, find preorders at pickup, and turn in-person customers into subscribers for future drops.
⎯
For walk-ups
Take payments with a tap
Create an order and accept any contactless card or Apple Pay. No separate hardware required.
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After payment, your customer enters their phone number. We text their receipt, subscribe them to your drop texts, and award loyalty points.
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For pickups
Find the order. Keep the line moving
Scan the QR code on your customer's confirmation page or search for their order
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Your first taps are on us
To celebrate the launch,
we're covering payment processing fees on the first $100,000 of Tap to Pay transactions on Hotplate
. Eligible fees will be credited back nightly.
Available in the latest Hotplate iOS app. Open Orders → ⋮ → Pop-up Mode and allow permissions.
To the chefs who tested this with us: thank you for helping us build it!
❤️ The Hotplate Team