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Feature requests
We love to hear from you! Ask for any new features or changes you would like to see
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Loyalty Points for Leaving Reviews
Would love to offer customers points for leaving reviews! Or even just ___ points for the first review?
1
58
Tracking birthdays
Tracking birthdays for special discounts and special deals. Happy birthday texts
3
61
I would love to be able to have my items in sections so when I am looking for something specific I do not need to scroll through everything to find what I want. Similiar to the feature in drops. Is this possible so I can organize all my items?
0
5
Android app for the Hotplate Portal
Create the identical experience of the Hotplate mobile app, but for Android devices!
9
26
Customers Can Leave Reviews Whenever They Want by Going to Storefront
Customers should be able to leave a review just by going to the storefront. Some miss the option since it's only sent to them once after they order, via text. I'd like to be able to send a message to my customers to request a review. Thanks!
6
171
"How did you hear about us?"
I'd like to see how new customers heard about us; if it was from a pop-up, instagram, facebook, word of mouth, etc.
4
147
Unsubscribe reason
When a customer unsubscribes it would be awesome to know the reason WHY they unsubscribed.
0
4
Mark packed text
I’d like the customer to get he “order is ready” text when I mark their order packed. Not when I mark it done. Marking it done is when they actually take the order with them.
0
7
Add name when subscribing
Make users add a name when they register their phone number. I have a bunch of phone numbers subscribed but I dont know who they are, It would also help in terms of knowing how they found my business.
23
235
Post a Notice to Store Front
I would love it if I could have the option to post a notice to the storefront. I have many customers that aren't on social media and for times when I'm on vacation and/or my oven is down - it would be great to be able to post a notice to let customers know why my weekly menu isn't available. :)
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