Feature requests

Tracking birthdays for special discounts and special deals. Happy birthday texts

Make users add a name when they register their phone number. I have a bunch of phone numbers subscribed but I dont know who they are, It would also help in terms of knowing how they found my business.

Customers should be able to leave a review just by going to the storefront. Some miss the option since it's only sent to them once after they order, via text. I'd like to be able to send a message to my customers to request a review. Thanks!

A link to immediately open up and look at that particular order instead of having to open a browser and log in to the website.

A button you can press that sends a message to your customer when they forget to pickup their order. This would be a generic text and/or the ability to customize what I’d like it to say. Ideally it would be on the packing page where after you complete the order you can go back into the ticket and click a button that says customer did not pick up send text now. This would save me from sending the same you forgot to pickup text each week.

It would be really helpful if we could reply to the messages we receive from our customers via text instead of having to log in to reply.

Hi whenever I edit an existing private order the amount defaults to $0. Or if I input a private order without sending text notification that the order was created than it also defaults $0. Could you also please configure so that if the order is canceled before payment is made that it does not show they have made 7 orders with the fire? It keeps defaulting to $0 and then I cannot edit it so I have to cancel the orders even though the customer has only made one order. Very frustrating

I’d love a way to collect info from people who wanted to buy an item that sold out in a specific drop—and to be able to contact those customers directly if I release more inventory. Sometimes I still have production capacity if my other items don’t sell as well, but right now I have no way to measure demand for sold‑out items or follow up with interested customers. For example: I sold a green and blue cookie for the Super Bowl. Afterward, several people told me they were bummed it was sold out and that they would have bought it. I actually still had capacity that week, but it was tied up in inventory of other items instead. With a way to collect their info and reach out to them directly, I could have shifted production to meet that demand.

I’d love a way to let customers vote on which products they want featured each week or for upcoming weekly specials. It could be a simple poll tied to the menu or storefront so customers can help shape future drops. I think it would be a fun way to boost engagement and help sellers plan offerings around real customer interest.”

It would be great to be able to have an option for folks who want to order weekly or bi-weekly. With some kind of subscription options, chefs would be able to offer bulk/subscription discounts if they wanted to.