Add name when subscribing | Voters

Add name when subscribing

Kristen Bris Cookies

Make users add a name when they register their phone number. I have a bunch of phone numbers subscribed but I dont know who they are, It would also help in terms of knowing how they found my business.

April 4, 2025

Ancient City Bakery

Customer name and phone number shows up after their first order. I'm sure they remain anonymous so you can't contact them directly until after their first initial order.

I do wish we can remove those that are not subscribed after awhile so that we can weed those people out.

mrs ptb makes

Would love a "how did you hear about my business?" data point!

Petal and Grain

Totally agree! And an option for ONLY those that are subscribed can see order info and location.

Ancient City Bakery

Petal and Grain I believe location is only shown after a confirmed order.

Becca's Bread

I still agree with this

Autopilot

Merged in a post:

Require names for customer SMS sign-up form

Night Owl Bread Co

I’m just getting started with Hot Plate and I’ve gotten three SMS subscribers so far but I have no idea what their names or phone numbers are. As a micro baker for my local community I would really appreciate knowing who I am baking for in order to build a deeper connection with my customers.

March 9, 2026

Autopilot

Merged in a post:

Concern About Anonymous Subscriptions

The Original Salted Luxe

I’m new to the platform, and I’m concerned that people can subscribe to a page without providing names. For safety reasons, it would be helpful if first and last name are required.

March 9, 2026

Bake Me Happy

Agree

Belle Breads

Yes-agree

Madre Mia Coffee

Agree

Table Ready Meal Prep

I have mixed feelings about this. I too really want a name to go with the number. But I also know that might keep some people from signing up. It’s a numbers game. The more people I reach, the more options to make a sale. And, at that point, they have to include a name.

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