Text Reminding customers to order | Voters

Text Reminding customers to order

complete

The Bread Boutique

I'm not sure if this is already on the website and I'm just missing it but I'm trying to send a text that is a "reminder to order" but not directly from me. I'd like it to be from the hotplate website. I only see an email reminder?

December 1, 2023

Sarah Yang

marked this post as

complete

Hey everyone!
We just released an updated Publish tab that makes it easier to manage your drop texts. From here, you can schedule a reminder to go out before your drop closes. It'll only go out to subscribers who haven't ordered, and won't be sent if you're already sold out.
Check out our updated guide to drop notifications here, and reach out if you have any questions!
https://help.hotplate.com/articles/677248-automated-text-messages

Sarah Yang

Merged in a post:

Text customers who have not yet ordered

Cherry Street Bread

I'd like to be able to text customers who have not yet placed an order to remind them that the order window is still open, rather than texting all customers, including those who have already ordered.

August 20, 2025

Homegrown Sourdough Bakery

That’s a great idea! I’d love to do that for holiday pre-orders!

PNW Bread

I would like to be able to text individual customers and not just a mass text to all customers.

The Bread Boutique

PNW Bread: How do you send a mass text to all customers?