Texting Customers
complete
Autopilot
Merged in a post:
Allow longer test blast.
T
The Perfect Crumb - A Cottage Bakery
Right now a text blast can only contain 150 characters I believe. Sometimes I need to send a lengthier message to my customers explaining upcoming changes.
Autopilot
Merged in a post:
More text charachters
O
O'Regan Creations
Give us minimum 280 characters for text blasts the same way you do for event text reminders. Or at least allow us to write the text out where it automatically defaults to sending a second text if we go over the character limit instead of having to start a new message.
Autopilot
Merged in a post:
Texting Customers through hotplate
C
Covenant Crumbs MicroBakery
It would be so amazing if the character limit for texting customers was increased! Preferably 1,000 lol. But at least 500
Autopilot
Merged in a post:
Text message shorten
P
Peggy's HomeBakes
The amount of letters we are able to type out is getting less and less, now is down to 67. This makes sending out important announcement very difficult. Can we have our 250 characters back?
Autopilot
Merged in a post:
Text Blasts
D
Doughy Dreams Sourdough
What happened to texts? I can't send out text blasts - it's limited to character count and not normal grammar icons can be used. I have issues every time. Annoying.
A
Ancient City Bakery
I think I saw this option in the customer list page =)
M
Made By Becca
Agreed! The whole special characters thing is really frustrating
S
SauerDough Bakes
I agree. I do not like this change!! I use this feature so much and the limitations on characters and special characters is very frustrating.
S
Simply Sourdough
Or even more
Ben Klenk
updated the status to
complete
Hey all! Did not see this feedback here on canny, but a couple months ago we did bump up the character limit to 255 characters from the 100-150 it was before. Message away!
O
O'Regan Creations
Ben Klenk no its not. Its not even 180 characters. If you use an apostrophe like we do in our name it literally reduces to under 70 characters
Ben Klenk
O'Regan Creations : Hey! We did have to trim back the character limit temporarily over the past couple weeks, you are right. That issue you are experiencing sounds strange though, can you reach out to support so we can help you more?
O
O'Regan Creations
Ben Klenk it happena whenever you use a "special charachter" it gives you an error thats says its now limited to 67 charachters.
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